How do I start shopping online with GroceryCheckout.com?
To start shopping with GroceryCheckout.com you first have to create an account. Once you have an account, you will be able to begin shopping right away, and in most cases, have your order delivered the next day!
What if I order a product that is not in stock?
Unfortunately, like conventional grocery stores sometimes a product we carry is out of stock. Because you are not able to make your own substitution, your driver will bring a possible substitution for that product. If you do not want the substitute, simply let your driver know and we will apply a credit to your account.
What if the substitute is a different price?
In no case will you ever be charged any additional money for a product that is out of stock. For example, if you ordered 1L of ketchup at $3.29 and we substituted a 1.5L bottle at $3.99, you will not incur additional charges. However, if you ordered 1.5L of ketchup and we substitute 1L, or nothing at all, your account will be credited the difference in price.
Can I add to my order after I have checked out?
You are able to add items to your account up until 6:00am the day your order is to be delivered. To add products to your account, follow these 3 steps:
1) Login to your account.
2) Add the product(s) to a new cart. PLEASE NOTE: Do not reload your previous order. If you reload your order, it will add all of the products in the cart to your order again.
3) Checkout the new product(s) and choose the same delivery time as you selected for your first order.
Is there a minimum shopping amount?
Yes, our current minimum shopping amount is $50 not including taxes. If you are having problems reaching this amount, try to find a few products around your household that may need replacing soon, for example, toothpaste, dish soap, or shampoo.